Privacy Policy for Adult Toys Mania

At Adult Toys Mania, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make purchases, or interact with our services.

By using our website, you consent to the practices described in this Privacy Policy. If you have any questions about this policy, please contact us using the details provided below.

1. Information We Collect

We collect various types of information to enhance your experience and provide you with the best possible service. The information we collect includes:

• Personal Information: When you make a purchase or create an account, we collect personal details such as your name, address, email address, phone number, and payment information.
• Payment Information: We use secure payment gateways to process payments and may collect information such as credit card details or PayPal information. This data is processed securely and not stored on our servers.
• Usage Data: We automatically collect certain information about how you interact with our website, such as IP addresses, browser types, operating systems, referring URLs, pages viewed, and the duration of your visits.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver targeted marketing. By using our website, you consent to the use of cookies as outlined below.

• Essential Cookies: These cookies are necessary for the basic functioning of the website, such as keeping you logged in and processing your transactions.
• Performance Cookies: These cookies help us analyze how our website is used, allowing us to improve our website’s performance and user experience.
• Marketing Cookies: We use cookies to track your browsing activity and serve personalized advertisements on third-party websites. This data helps us target our marketing efforts more effectively and improve our advertising strategies.

3. Google Analytics

We use Google Analytics to analyze user behavior on our website. Google Analytics collects data such as IP addresses, page views, time spent on the website, and other interaction data. This information is used to improve our website’s functionality and user experience.

Google Analytics may use cookies to collect this data. You can opt-out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On, available on the Google website.

For more information about Google Analytics and its privacy practices, visit: https://www.google.com/policies/privacy/

4. Health and Safety

Due to the personal nature of adult toy products, please always ensure you choose your sex toy carefully. Adult Toys Mania cannot accept refunds or exchanges for products due to a change of mind, even if you believe you have not used the product in any personal way. This is in accordance with health and safety regulations, which are enforced to prevent the spread of possible infections and diseases.

If irritation to the formula or material occurs, discontinue use and consult a doctor if pain persists. Always use a condom if sharing adult products with a partner, and always practice safe, responsible play.

5. Faulty Products

In the event that your adult toy is faulty, you must notify Adult Toys Mania within 5 days of delivery to initiate the faulty product return process. Any claims made after 5 days may void your return or exchange request. Adult Toys Mania will not exchange or refund any sex toy due to a change of mind or if the fault was caused by negligence or inappropriate use.

Please check that batteries are properly inserted and purchase new ones if needed, as these are often the cause of malfunctions.

6. Warranty Exceptions

Certain manufacturers offer warranties for their products. If your product comes with a manufacturer warranty and is found faulty within the warranty terms, Adult Toys Mania will handle your warranty claim on your behalf. You must notify us within 5 days to begin the return process for faulty products covered by the warranty.

After this 5-day period, your warranty claim may be voided. Adult Toys Mania is not responsible for postage costs associated with returning items; however, we will cover the return postage for replacement items when deemed faulty.

7. Quality Control

Every product sold by Adult Toys Mania is hygienically checked for functionality and product quality. Our quality control ensures that all products are tested for defects, including battery checks for electronic items, and packaging is inspected for seals and integrity.

8. Storage of Products

To protect the integrity of your adult toys, store them separately to avoid material degradation, especially for silicone-based products. Always use water-based lubricants with silicone-based toys. If you are unsure of a product’s material, water-based lubricants are the safest choice.

9. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers to help us operate our website and provide services, such as payment processors, shipping companies, and email marketing providers. These service providers are required to protect your data and only use it for the purpose of providing the contracted services.

We may also share your information if required by law or to protect the rights, property, and safety of Adult Toys Mania, our customers, or others.

10. Data Security

We take reasonable precautions to protect your personal information. We use secure sockets layer (SSL) encryption for sensitive data transmissions, such as payment information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Please review this policy periodically to stay informed.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Phone: 0435 162 070
• Email: info@adulttoysmania.com.au

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.